Website Migration
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Q: What exactly does website migration imply and what does it involve?
A: The website migration service offered by Design3d web hosting is absolutely free of charge and consists of moving all your web files, databases and e–mails from your current provider to your brand–new hosting account with us. We will also edit all the configuration settings required for your sites to be fully functional on our leading–edge cloud hosting platform.Our technicians are completely capable of transferring any type of web site. With years of work experience behind their backs, they are well–versed in the specificities of our web hosting platform, our Control Panel and all other widely used Control Panels. For them, moving a custom–built application with plenty of custom libraries is as elementary as moving a plain WordPress blog.
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Q: Website migration sounds like a lot of work. How much time can it take?
A: While we can’t give you a precise ETA, because there are a lot of variables, among them the physical size of the web files and databases, the physical location of the present host’s server, the complexity of your site and the current workload of our Website Migration Department, etc., we will try our best to move your site within 48 hours, and in certain cases – within 24 hours (in case the website content is not very large).
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Q: Do you need anything from me before you begin transferring my web site?
A: Yep. We will need to have the name of the website that you’d like us to transfer. We’ll also need a way to log in to your current web hosting account so that we can get the files pertaining to your web site.
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Q: The login details for my hosting account are delicate. How can I trust you?
A: Our Privacy Policy is an inseparable part of the agreement that we’ll have with you as a customer. We’re committed to protecting the safety of the private info collected from the customers. To accomplish this, we employ technical safety measures to prevent the loss, the misapplication, the modification or the unauthorized leakage of the private info under our control. The security measures include, but are not limited to: physical, digital and managerial operations to safeguard and secure the info that we gather online. When we ask customers to provide financial information (such as a debit card number), this info is masked using the Secure Sockets Layer (SSL) encryption technology.
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Q: Will my web site be offline during the migration?
A: Your website will continue to work exactly like it did before with your former hosting provider. Once we are through with the migration, your web site will be configured to work on our hosting platform and we will ask you to preview it. If everything is functioning properly, all you will have to do is edit the NS resource records corresponding to your domain name. Your website will be migrated to us with no downtime whatsoever.
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Q: Will my old hosting provider learn that I’m leaving them?
A: While we transfer your web content, your web hosting provider won’t be aware of the migration at all. We will never touch base with them in any way.
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Q: Which web hosting providers can you transfer data from?
A: Yup. We support all traditional Linux–driven web hosting platforms. We don’t support Windows–based web hosting platforms, because we don’t provide Windows hosting services ourselves.In addition, we don’t support proprietary website building and management user interfaces such as Wix, BaseKit, Jimdo, Website Tonight, Four Square, Mr Site, etc.