A Control Panel is a web-based interface through which you can manage numerous aspects of your online presence. For instance, you could create or modify website files, set up and check email messages, manage databases, check visitor stats and so forth. Those things are performed using buttons and menus inside an internet browser and the Control Panel can also be called ‘back office’, i.e. the administration area associated with your hosting account. Most of the Control Panels out there will enable you to control all hosting-related matters, but you'll usually require a different system to deal with payments or to get a new domain in case the company offers domain registrations. Depending on the platform they use, you can be able to use the billing account to open a support ticket to ask a question or to resolve a problem also, or you may need to use a 3rd system.