Integrated Ticketing System in Cloud Web Hosting
Our cloud web hosting come bundled with an integrated ticketing system, which is part of our custom Hepsia hosting Control Panel. In contrast with other similar tools, Hepsia will permit you to manage everything associated with the web hosting service itself in the same place – payments, web files, e-mails, trouble tickets, etc., avoiding the need to sign in and out of different interfaces. In case you have any pre-sales or technical questions or any difficulties, you can submit a ticket with several mouse clicks without ever logging out of your Control Panel. During the process, you can pick a category and our system will offer you a number of educational articles, which will give you more info and which may help you fix any specific problem even before you submit a ticket. We guarantee a trouble ticket response time of no more than sixty minutes, even in case it’s a weekend or an official holiday.