Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • We offer a 1–hour solution warranty with all our cloud web hosting packages, meaning each help request you submit is going to be responded to in only 60 minutes max. Our support company members have been educated to very quickly resolve any issue and to present you with prompt advice on any situation that you possibly have.

  • Top quality support service

  • A Top–quality Support Service

  • Our help support service is delivered by a crew of skilled specialists who definitely are prepared to answer to your questions immediately. You can easily get hold of the technical support staff by launching a help support ticket from your Site Control Panel or by posting us an e–mail message. On working days, you may as well call us on the phone or use the online chatting solution.

  • Intuitive help center

  • An Intuitive Help Section

  • If you wish guidance while working within the Control Panel, you could always click on the Help button and see your issue in the set of posts that will come up. We have as well turned a lot of the articles into video tutorials. The listing of videos will show up if you click on the Videos option available on the top right.