1 hour ticket response
Design3d web hosting’s team of support engineers is specialized in supplying swift answers to each of your inquiries. We will review your customer support ticket as soon as it is submitted and will reply with a solution to your problem within maximum 1 hour after the customer support ticket submission. In fact, our average ticket response time is twenty minutes.
A Premium–Quality Customer Service
Our customer care staff members have broad experience in the cloud web hosting market and are trained enough to find a rapid answer to your problem. If, however, the problem at hand is not within the competence of a technician, the trouble ticket will be forwarded to a developer or administrator for further assistance.
An Intuitive Help Center Section
In the Site Control Panel you can find an easy–to–browse Help Center section where you can find quick tips on how you can use our web hosting services. You can find the answers to your queries in the F.A.Q. library, find more tips in the web hosting account administration articles or check the how–to video tutorials.